Harbour Bridge - Sydney

A Lifetime of
Industry Experience

Our purpose

We exist to convert business strategy into operational results, by facilitating strategy development and alignment of organisation, team and individuals.

We pride ourselves on our authenticity, integrity and engaging nature. Our techniques achieve proven results, including improved safety (reduction in TRIFR), increased productivity, reduced costs in challenging markets, and improved stakeholder engagement and outcomes.

We believe in the potential of all people and seek to enhance capability through our services and bespoke solutions that target the needs of our clients.

Our approach


We specialise in providing customised solutions to address your unique needs. We seek to understand your desires and concerns first, before applying our extensive industry and organisational leadership experience to develop innovative recommendations. This ensures we offer you a customised service that genuinely considers your operating environment.


Our role as ‘process experts’ is to apply processes and ask the right questions at the right time to help you identify goals, issues and actions. We encourage frequent reflection on how to become more effective and offer advice and ideas to adjust accordingly.


We have unique experience observing, coaching and assessing over 3000 operational leaders in the field. Through our coaching methodology, we offer work-based solutions and concepts that can be readily applied and embedded to improve the capability of leaders.


You know your business best. We work with you to define leadership standards and expectations by incorporating the knowledge of your senior leaders with our experience and research into industry best-practice. This collaborative approach drives senior leaders to model the competencies and standards and improves overall leadership alignment across the organisation.

Our Story


Founder Steve Dowler started STS with a strong focus on improving frontline leadership capabilities in the mining and resources sector


Leadership Program for Exxon Australia with Esso


Safety and productivity focused support for THIESS John Holland Lane Cove Tunnel Project


Design and implementation of the unique Operational Standards Process for BHP WA Iron Ore to drive organisation wide improvement of safety standards


STS Business Delivery Model (BDM) delivers breakthrough and industry benchmark safety, production and cost performance for Glencore


STS partners to review organisational effectiveness and support improvements at Westconnex M4 East


STS partners with Diversity Consultancy The BCW

Our team

Our range and depth of capability is unique within our extended team of project managers, coaches and facilitators, consisting of up to 30 professionals with senior experience across a range of disciplines and a plethora of industries. Meet our core team.


Kristy Fairbairn - Project Manager
Kristy Fairbairn
Steve Dowler - Founder and Director
Steve Dowler
Roxanne Faulkner - Roxanne has extensive accounting experience, working in the banking industry as well as previously operating a family business with her husband. Roxanne, always one to give anything a go, is a well accomplished surfer, netball player, S.E. QLD Women’s Dirt Karting Title winner and was the first Wild Life Ranger at the Currumbin Bird Sanctuary. […]
Roxanne Faulkner
Ian Parker - Project Manager
Ian Parker
Ben Horton - Ben joined STS in 2017 as a leadership coach and since that time Ben has worked with frontline leaders in large construction projects and open cut mining operations. Ben served in the Australian Army for 19 years as a Cavalryman in the Royal Australian Armoured Corps, and has held leadership positions in operational units, as […]
Ben Horton
Marcus Carroll - Managing Director
Marcus Carroll
Teagan Dowler - Capability Manager and Project Manager
Teagan Dowler
Kim Arnel - Project Manager
Kim Arnel