Our reflections

The Forgotten Art of Questioning.

Whether I’m working with multinational or public sector organisations, frontline leaders or executives, the same skill gap emerges – the art of questioning. It is undoubtedly one of the most important skills to have – in business, leadership and life. I could ask Why do we go from asking hundreds of questions per day as a child, […]

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Accelerating High Team Performance – The Pressure Cooker Approach.

High performance teams are fundamentally different from most teams. Most teams pursue modest goals and interact in a completely different way than high performance teams. In today’s landscape where 60% of major infrastructure projects fail (Deloitte Access Economics Report, 2014[1]), mediocrity clearly doesn’t cut it. So how do we accelerate high performance? In a previous […]

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Moving Beyond Managing Change to Leading Change.

Most mergers fail to realise the value that they were expected to realise. Organisations of all types also consistently struggle to embed change and 60-70% of change efforts fail. Often change efforts are made in response to powerful external forces, well planned and allocated considerable internal focus and resources yet still don’t deliver. Large mining […]

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Ego Check – Is Yours or Someone Else’s Out of Control?

A multibillion dollar project is going bad. The designs aren’t right, industrial issues are causing angst, they’re already over budget and falling further behind the schedule. The company decides it’s time to bring in the big gun – the “Fixer”. Initially everyone is excited the “Fixer” is here. They’re going to save this project and […]

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7 Secrets to a Successful Business Partnership

With the latest news about Kraft and Heinz merging to become the world’s fifth largest food and beverage company, it got me thinking about the secrets of successful strategic business relationships. When two or more companies partner (or merge like Kraft-Heinz), there is always the risk of failure. Success will depend on how well the partnering […]

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How Much Are Your Employees Spending With You?

Some of you may be familiar with the leadership theory that views employees as customers and their manager as the store keeper. The theory makes a parallel between running a customer focused business and leading a team in a similar way to build exceptional discretionary effort, loyalty and other benefits. We are all customers of […]

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