A Lifetime of
Industry Experience

Our purpose

For more than 20 years STS has been a trusted partner to many of Australia’s largest mining, construction and engineering companies. Since our formation in 1999 we have delivered services across a range of sectors, including rail, ports, government, energy, industry associations and educational institutions.

Starting from a strong foundation of developing courageous leaders we expanded our offering to support those leaders in transforming their own teams and organisations. In the process we have driven cultural change, increased performance and improved safety across entire industries.

We are proud of our practical beginnings and use this insight to create solutions that advance our client’s organisations and the experiences of their people.

Our approach


We specialise in providing customised solutions to address your unique needs. We seek to understand your desires and concerns first, before applying our extensive industry and organisational leadership experience to develop innovative recommendations. This ensures we offer you a customised service that genuinely considers your operating environment.


Our role as ‘process experts’ is to apply processes and ask the right questions at the right time to help you identify goals, issues and actions. We encourage frequent reflection on how to become more effective and offer advice and ideas to adjust accordingly.


We have unique experience observing, coaching and assessing over 3000 operational leaders in the field. Through our coaching methodology, we offer work-based solutions and concepts that can be readily applied and embedded to improve the capability of leaders.


You know your business best. We work with you to define leadership standards and expectations by incorporating the knowledge of your senior leaders with our experience and research into industry best-practice. This collaborative approach drives senior leaders to model the competencies and standards and improves overall leadership alignment across the organisation.

Our Story

Our team

Our range and depth of capability is unique within our extended team of project managers, coaches and facilitators, consisting of up to 30 professionals with senior experience across a range of disciplines and a plethora of industries. Meet our core team.


Kristy Fairbairn - Project Manager
Kristy Fairbairn
Steve Dowler - Founder and Director
Steve Dowler
Roxanne Faulkner - Roxanne has extensive accounting experience, working in the banking industry as well as previously operating a family business with her husband. Roxanne, always one to give anything a go, is a well accomplished surfer, netball player, S.E. QLD Women’s Dirt Karting Title winner and was the first Wild Life Ranger at the Currumbin Bird Sanctuary. […]
Roxanne Faulkner
Ian Parker - Project Manager
Ian Parker
Ben Horton - Ben joined STS in 2017 as a leadership coach and since that time Ben has worked with frontline leaders in large construction projects and open cut mining operations. Ben served in the Australian Army for 19 years as a Cavalryman in the Royal Australian Armoured Corps, and has held leadership positions in operational units, as […]
Ben Horton
Marcus Carroll - Managing Director
Marcus Carroll
Teagan Dowler - Capability Manager and Project Manager
Teagan Dowler
Kim Arnel - Project Manager
Kim Arnel